NLP in Sales
NLP as a tool of the mind is very powerful in its application in sales. For some, knowing NLP and using it in sales feels like magic. This is because with NLP, you simply know… … how your clients need to … Continued
Bad customer service after lost Laptop
If you have the wrong customer service representative manning a counter, it clearly is easy to see how things and relationships with customers can go wrong. A woman in the US is suing a company called BestBuy for US$54 million. … Continued
A kiss a day keeps the doctor away!
Years ago, I wrote about Sweaty Hands. While my opinion has changed – many people just can’t help it – research has now shown that hands and handshakes transmit huge amount of germs. So read up, below, to see, what … Continued
Critics silenced after damaging restaurant review
A restaurant owner in Australia succeeds in silencing a critics, instead of improving his food. The reviewer of the restaurant had not just one, but six different dishes – talk about trying, but apparently couldn’t find a thing that was … Continued
CCTV to monitor activities of civil servants
In Terengganu the government installed several closed-circuit television cameras (CCTVs)at undisclosed spots “focusing on workstations of the state government departments and agencies, which occupy the building.” It is about monitoring, if the governmental servants do their work. If they don’t … Continued