The value of people

I went to the hospital on Monday to remove a cyst. It grew on the back of my neck, and suddenly got bigger and once slightly infected.

The operation was in the afternoon and all went well.

Hypnosis, Timeline Therapy (TM) and NLP are great tools to manage anticipation, and a bit of fear. Gosh, even so I am an NLP Trainer, I still have a right to have some fear, lol. Especially when there are people that dig around my neck to eliminate (is eliminate the right word) a cyst.

All the people were great. Never in my life was my blood pressure measured so often. Over the 2 days in the hospital, they might have measured it 20 times (I exaggerate!).

When they wheeled me off to the operations theater, I started to get into trance. 3, 3, 3 – 2, 2, 2, – 1, 1, 1. Getting deeper. Getting deeper. I am relaxed and everything is fine. More and more relaxed and I am safe.

The fun part was that along the way, other nurses came, and the anesthetist turned up. All of them asked me how I feel, and that everything is fine. Now, when people talk to us, especially in a hospital, they probably expect a response. So I growled one from my trance state, even so my eyes wanted to close.

The disturbing part was that any time we entered a new room, the temperature got colder. Not so nice.

And I discovered something else. Patients are still treated as “things”. Even so I had my nametag on, and most of the staff knew my name, they talked to others as if I would be around. They said “the patient” instead of “Andreas”. It might be normal to them but it is a thing-thing that I reject. Research has shown as well, that patients feel better when they are treated as humans.

Their language pattern is probably happening because there is some sort of psychological dissociation required by hospital staff to survive one operation after the next. Some operations are tougher than others and some turn out bad.

It is possible that if the individual staff gets involved, they get psychologically affected and that might be the reason why they stay dissociated in their language.

However, as a patient, it does not make me feel as a person, but some thing. The impact is there.

What’s your thinking?


Andreas is the founder of Asia Mind Dynamics and a certified trainer of internationally recognised certification programmes:

  • Neuro Linguistic Programming (NLP) with the American Board of Neuro Linguistic Programming (ABNLP),
  • NLP Coach Training with the Coaching Division of ABNLP,
  • The Words That Change Minds -Language and Behaviour Profile of which he also is one of 17 Global Master Trainers
  • Creating Your Future Coaching™ Techniques at the Masters Level with the International Timeline Therapy Association
  • Hypnosis with the American Board of Hypnotherapy (ABH)
  • Master Trainer with the International Association of Counsellors and Therapists (IACT).

We also train companies to achieve higher performance especially through our signature programmes on Leadership, Sales and Advanced Communications.

To find out more about us or our programme and what makes us so very different as trainer and coaches, send an email to andreas.dorn AT or contact us at +6012 287 5048.

You can also follow us on Twitter or find us on FaceBook.

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