What Your Desk Says About You

Is your desk messy or clean? Are papers laying around and it looks kind of messy or is it an “organised” chaos. Do you have coffeestains on the table? Are the doors in your office open or closed? Or  – … Continued

Client Management Conference and communication via Facebook

I was speaking at a conference called Client Relationship Management, Retention and Acquisition. As usual, I spoke about Neuro Linguistic Programming (NLP) and how behaviours and values impact how companies and the individuals work inside deal with customers. My topic … Continued

Tan Sri’s and rapport

I went to Lumut last Saturday to teach rapport building skills to a group of Tans Sri’s and Dato’s and “normal” management. It happened as I accompanied the CEO of another company to that place and was part of a … Continued